Terms and Conditions

Welcome to bkbeautyempire.shop. Please read these terms and conditions carefully before using our website and purchasing our products. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Important Information for Customers

When buying from bkbeautyempire.shop, it's important to know the following:

  • Orders are processed within 1-2 business days.
  • All sales are final due to hygiene reasons.
  • Please read product descriptions carefully and perform a patch test before use.
  • BK Beauty Empire is not responsible for allergic reactions or improper use of products.

Returns, Refunds, and Complaints Policy

Our Returns & Refunds Policy (Australia):

  • Due to hygiene reasons, we accept returns within 7 days only for unused, unopened items in original packaging.
  • No returns for opened or used beauty products unless faulty.
  • Under Australian Consumer Law, you are entitled to a refund, replacement, or repair if an item is faulty, damaged, expired, or incorrect.
  • Please contact us within 48 hours of delivery with photos and your order number.
  • Approved refunds are processed within 5–7 business days.
  • Contact us for any questions or complaints — we respond within 24–48 hours.

Contact us for any questions or complaints — we respond within 24–48 hours.

Australian Laws and Regulations

bkbeautyempire.shop operates under Australian law, including:

  • We follow Australian Consumer Law. You can get a refund, replacement, or repair for faulty, damaged, expired, or misdescribed products.
  • Returns accepted within 7 days for unused, unopened items.
  • We respect your privacy and handle your info according to the Privacy Act 1988.
  • Delivery times are estimates; we are not responsible for carrier delays.
  • Prices are in AUD; GST included.
  • Misuse of products is not our responsibility.
  • Australian law applies to all orders.

Intellectual Property, Liability, and Content Ownership

Regarding our intellectual property and liability:

  • All content on bkbeautyempire.shop (images, text, logos) is owned by us. You may not copy or use it without permission.
  • We follow Australian Consumer Law; we are not liable for misuse of products or third-party services.
  • User-submitted reviews or photos may be used for marketing.